Career Badger ("we", "our", "the Service") is an AI-powered career co-pilot that helps users build and improve their CVs. In this policy, "the Service" means the websites, web application, and any related services operated by Walden Pond Consulting Limited. Your privacy matters to us. This policy explains what data we collect, how we use it, and your rights.

Data Controller

Career Badger is a trading name of Walden Pond Consulting Ltd, a company registered in England and Wales under company number 16690000, registered office 23 Fritillary, 2 Scena Way, London, SE5 0BD. Walden Pond Consulting Ltd is the data controller for the personal data described in this policy. For any privacy-related queries or to exercise your rights, contact us at dale.walden@careerbadger.io.

1. Data We Collect

  • Account information: When you sign in with Apple or Google, we receive your name and email address.
  • CV data: Information you provide during conversations to build your CV, including work experience, education, and contact details.
  • Chat messages: The messages you send within the Service to interact with the AI assistant. These messages are sent to Anthropic's Claude AI API for processing.
  • Uploaded documents: CVs or other documents you upload for review. CV content is sent to Anthropic's Claude AI API for analysis.
  • Career objectives: The career goals you select during onboarding, used to personalise AI-generated CV feedback.
  • Saved jobs (Jobs): The job title, employer, link, place, work pattern and description of jobs you choose to save, whether you add them in the web app or with the browser extension. You can also add notes and a status, such as applied or interviewing.
  • Voice input (optional): If you click the microphone button to dictate a message, your audio is streamed to Deepgram for live transcription. Audio is not stored after the transcript is returned. The microphone is only active while you keep the page open and is released as soon as you stop.
  • Billing information (Plus subscribers only): When you subscribe to Plus, our payment processor Stripe collects your payment-card details and billing information. We never see or store your full card number. We receive a Stripe customer reference, your subscription status, and the last four digits of your card, so we can show your plan and issue receipts.

2. How We Use Your Data

  • To provide personalised CV building and review assistance.
  • To maintain your conversation history so you can continue where you left off.
  • To authenticate your account and keep it secure.
  • To manage your Plus subscription, process payments, and send billing receipts (Plus subscribers only).

We do not sell your personal data to third parties.

3. AI Data Processing

Career Badger uses Anthropic's Claude AI API to provide AI-powered CV review and improvement suggestions. Before accessing AI features, you will be asked to provide explicit in-app consent. The following data is sent to Anthropic for processing:

  • CV content: Your work experience, education, professional summary, and contact details.
  • Career objectives: The career goals you provide during onboarding.
  • Chat messages: Messages you send to the AI assistant within the Service.

This data is sent to Anthropic solely for the purpose of generating personalised CV feedback and career advice. Anthropic does not retain your data beyond the duration of the API request session. Anthropic does not use API inputs to train its models. For more information, see Anthropic's Privacy Policy.

4. Third-Party Services

  • Supabase: We use Supabase for authentication and to securely process AI requests. Supabase Privacy Policy.
  • Anthropic (Claude AI): Your chat messages are sent to Anthropic's Claude API to generate responses. Messages are processed in accordance with Anthropic's Privacy Policy. Anthropic does not use API inputs to train its models.
  • Deepgram (voice transcription): When you use the microphone to dictate a message, your audio is streamed to Deepgram for real-time speech-to-text. Deepgram does not retain audio or transcripts after processing and does not use customer data to train its models. See Deepgram's Privacy Policy.
  • Apple / Google Sign In: Authentication is handled by Apple or Google. We only receive the name and email you authorise.
  • Stripe (payment processing): If you subscribe to Plus, Stripe processes your payment. Stripe is PCI-DSS compliant and handles all payment-card data; Career Badger never receives your full card details. Stripe's Privacy Policy.
  • Google Analytics 4 (website only, with consent): If you accept the cookie banner on careerbadger.io, we use Google Analytics 4 to understand aggregate traffic patterns and which CTAs visitors interact with. IP addresses are anonymised and no personally identifiable information is sent to Google. You can decline at any time and we won't track you. Google's Privacy Policy.
  • Resend (email delivery): We send account emails, enquiry replies and, if you sign up for it, the pivot jobs email through Resend. For the pivot jobs email Resend also holds the subscriber list (see section 10). Resend's Privacy Policy.
  • Cloudflare Turnstile (spam protection): Forms on careerbadger.io, such as the pivot jobs sign-up, use Cloudflare Turnstile to check a real person is sending them. Cloudflare's Privacy Policy.
  • PostHog (app product analytics): Inside the Career Badger app we use PostHog to understand how features are used (for example page views and when a CV is downloaded), so we can improve the product. Data is hosted in the European Union, we do not record your screen, and we keep collection minimal. We process this under our legitimate interest in improving the service. You can turn it off at any time in Settings under Privacy. PostHog's Privacy Policy.

5. Data Storage

Your account information (name, email, sign-in provider) is stored securely on our servers via Supabase. Your CV content and chat history are stored on your device. Messages and CV content are sent to Anthropic only at the moment a response is needed, and are not retained by Anthropic afterwards.

6. Data Retention

Your CV content and chat history stay on your device until you sign out or delete your account. Signing out clears the data stored on your device but leaves your account active so you can sign back in. Deleting your account, via Settings → Delete Account, permanently removes your account, CV content, chat history, and any associated data from our servers and from your device. Account deletion is permanent and cannot be undone.

Billing records, including subscription invoices, payment history, and your Stripe customer reference, are retained for at least six years after your most recent paid period, as required by UK accounting and tax rules. These records are kept even after account deletion, and then deleted.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you. Email us and we will respond within 30 days.
  • Permanently delete your account and all associated data, at any time, via Settings → Delete Account in the Service.
  • Withdraw consent at any time by deleting your account or by discontinuing use of the Service.

The right to erasure does not extend to billing records we are legally required to keep for tax purposes (see Data Retention above). These are retained for the required period and then deleted.

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Children's Privacy

Career Badger is not intended for users under 18. We do not knowingly collect data from users under 18.

9. Career Badger Browser Extension

The Career Badger extension for Chrome lets you save jobs you look at, on job sites and job boards, to Jobs in your Career Badger account.

  • Why it can see the websites you visit: So that it can spot a job listing by itself, Chrome asks you to let the extension see all websites. It uses this only to check each page's address against its list of job sites, inside your browser. Addresses of pages that are not job pages are not stored and are not sent to us or anyone else.
  • What it reads: On a job page, or on any page where you click the Career Badger icon, it reads the job details shown on that page: the job title, employer, place, work pattern (remote, hybrid or on-site), the job description and, on job boards, the link to the employer's own job page. It does not read other pages, and it does not record your browsing.
  • What it saves: Nothing leaves your browser until you press Save job. Then the job details you have confirmed and the page's link are saved to your Career Badger account on our servers, in the same way as a job you add in the web app.
  • What it does on websites: It shows its own panel over the page so you can save the job. It does not click, fill in or change anything on the website.
  • Signing in: If you sign in with Google, Google opens its own sign-in window and we receive the name and email you authorise, as on our website. If you sign in with your email, you type your email and password in a Career Badger window, not on the website you are viewing; they are sent to our sign-in service (Supabase) to check them, and the extension does not store your password. To keep you signed in, the extension keeps a sign-in token in your browser's extension storage on your device until you sign out.
  • On your device: Your settings, such as sites where the panel should not open by itself, are kept in your browser's extension storage.
  • What it does not do: It does not sell your data, does not use it for advertising, and in this version does not send analytics.
  • Your choices: You can stop the panel opening by itself, for job boards, for company job sites or for any one site, in the extension's settings. You can remove any saved job in Jobs, sign out from the extension, remove the extension from Chrome at any time, or delete your account, which permanently deletes your saved jobs along with the rest of your data.

10. Pivot Jobs Email

You can sign up on careerbadger.io for a weekly email of non-technical roles at AI companies. You don't need a Career Badger account.

  • What we collect: your email address and, if you choose them, a preferred location and role type, plus the page you signed up on.
  • Confirming: we email you a link to confirm. Nothing is saved until you click it. If you don't, your details are not kept.
  • Why: we send it with your consent, which you give by confirming. We use your choices to decide what to include.
  • Where it's kept: the subscriber list is held by our email provider, Resend.
  • Stopping it: every email has an unsubscribe link, or you can email us. When you unsubscribe we stop sending straight away and delete your details on request.

11. Changes to This Policy

We may update this policy from time to time. Changes will be reflected by the "Last updated" date above.

12. Contact Us

If you have questions about this privacy policy, contact us at:
dale.walden@careerbadger.io